Hotel desks and travel agents: commissions, flyers and deals
Hotel desks and agents sell your tours for a commission, and schools and companies book whole groups: count every sale and keep one public price.
Start with hotel desks near your pickups
- 1
Visit 10 to 20 in person
Hotel receptions, hostels, concierges, shops and tourist information centres near your pickups.
- 2
Agree a commission per booking, in writing
With the agreement below.
- 3
Give each desk its own link or QR code
So every booking counts for the right desk.
- 4
Take reception staff on a free tour
A fam trip: people sell what they've enjoyed.
- 5
Pay every month, with a statement
Each booking, its date and its commission.
- 6
Review after two or three months
Drop the desks that don't sell; reward those that do.
Make flyers you can count
- ✓One tour, its price and currency, its length and one photo
- ✓A QR code for each desk that opens the tour's page, with a tracking tag naming the desk
- ✓A short web address for guests who don't scan
Know the commission each partner expects
| Partner | Commission on the retail price |
|---|---|
| Hotel desk or concierge | No standard rate: agree it in writing |
| Tourist information centre | 10–20% |
| Retail travel agent | About 10%, up to 15% |
| Wholesaler | 20% |
| Inbound tour operator or DMC | 25–30% |
Rates from Australia's tourism trade guides (Tourism Australia, 2024; ACT, 2022). Build the highest commission you accept into one public price: see Price a tour.
Work with travel agents and DMCs
- Send a rate sheet before each season, and never change a partner's net rate mid-season.
- Answer quote requests the same day.
- Send a trade pack: photos, itinerary, inclusions and terms.
- Invite agency staff on a fam trip.
| Your rate sheet | Example |
|---|---|
| Tour | Sunset kayak, 3 hours |
| Retail price | 94 |
| Agent net, 10% | 84.60 |
| Wholesaler net, 20% | 75.20 |
| Inbound operator or DMC net, 30% | 65.80 |
| Children, 3–11 | 70, same commissions |
| Cancellation | Free up to 24 hours before |
| Valid | 1 April 2027 to 31 March 2028 |
Sell to schools, companies and groups
| Group | What they need |
|---|---|
| Schools | Set dates, a quote, an invoice and your safety plan |
| Companies | A private tour, a quote and an invoice |
| Clubs and other groups | A group price and a minimum number |
Contact them for your quiet months, and quote within a day: see Enquiries and WhatsApp.
Meet agents at trade fairs
| Fair | City | Month |
|---|---|---|
| FITUR | Madrid | January |
| ITB Berlin | Berlin | March |
| WTM Latin America | São Paulo | April |
| WTM London | London | November |
Visit first, with meetings booked and your rate sheet ready, or join your country's stand: PromPerú's 30 co-exhibitors held over 1,000 meetings at FITUR 2026.
Copy the commission agreement
Commission agreement
Commission agreement between [your company] (the operator) and [hotel or shop] (the partner) 1. The partner sells the operator's tours at the operator's public prices, with no discounts of its own. 2. For each booking made through the partner's link or QR code, or in its name, the operator pays the partner [rate]% of the price paid. 3. Commission is due once a booking is fully paid and its tour has taken place. Cancelled and refunded bookings earn none. 4. By the [day] of each month, the operator sends a statement of the commission earned the previous month and pays it by bank transfer. 5. The partner takes no payment for the tours unless both agree in writing. 6. Either side can end this agreement with 30 days' written notice. For the operator: [name, signature, date] For the partner: [name, signature, date]
In TourTask
Make each hotel desk a seller with its own commission, links and QR codes, and give agents prices of their own: see Partners. A partner hotel can also see which of your guests stay there.