How to add a live chat to your own website
Put Website chat on every page of your website, with the free WordPress plugin or a code snippet. The AI assistant answers your visitors, and your team replies from TourTask.
Add Website chat to WordPress
- 1
Connect the plugin
Install the TourTask plugin and paste your Business ID and Business token, as in the booking widget guide.
- 2
Turn on the chat
In WordPress, go to TourTask → Settings and switch on Site-wide chat widget.
- 3
Choose its corner
Under Chat position, pick Bottom right or Bottom left.
Add Website chat to any other website
- 1
Copy the code
In TourTask, go to Website integrations → Chat and copy the Embed code.
- 2
Paste it on every page
Paste it into a part every page shares, such as the footer, and publish.
Who answers the chat
The AI assistant answers first, day and night, and your team replies under Customer relations → Website chat → Inbox. How the assistant learns your business, what it costs and how your team takes over: the AI assistant.
Questions we get asked
No: Website chat does not appear on your TourTask website. It does appear on your booking page hosted by TourTask.