Swish — Sweden's mobile payment. The customer approves the payment in the Swish app. Requires a Swish Handel agreement with your bank and a certificate from the Swish Portal.
Swish is Sweden's dominant mobile payment system, used by the vast majority of Swedish adults and connected directly to their bank accounts. At checkout your customer scans a Swish QR code — or taps a button on their phone — and approves the payment with BankID in the Swish app; the money is transferred instantly to your business's Swish-connected account, in SEK. To accept Swish you need a Swish Handel (Swish for Merchants) agreement with your Swedish bank, which gives you a Swish number, plus a technical certificate created in the Swish Portal; you enter these on the TourTask payment options page. When Swish confirms the payment, TourTask automatically marks the booking as paid and triggers the usual confirmation flow, sending notifications to your business and to the customer. Refunds, full or partial, can be sent back to the customer directly from TourTask for up to 13 months after the payment.
You can use Swish if your business is based in:
Your customers will be charged in:
To connect Swish, you'll need these credentials from your Swish account:
Start taking payments today
Swish credentials come from two places: your bank issues the Swish number, and you create the certificate yourself in Swish's own portal. Nobody can do either part for you — not Swish, and not TourTask — so plan for a short wait on the bank and about fifteen minutes on the certificate.
Ask your Swedish business bank for Swish Handel — the merchant agreement, not Swish Företag, which has no API and cannot take payments from a booking page. You also nominate a certificate contact, who needs a Swedish BankID. The bank sends you a Swish number: ten digits beginning with 123.
You generate a key pair and a signing request on your own machine, then have it signed at portal.swish.nu using your certificate contact's BankID. That gives you the two PEM blocks TourTask needs — the certificate with its full chain, and the private key, which never leaves your computer.
In TourTask go to Configuration → Payment options, add Swish, paste the Swish number and the two PEM values, and press Activate. From then on your customers pay by scanning a Swish QR code on your booking page, and the booking confirms itself the moment the payment goes through.
