How to offer jobs to guides and drivers with work offers
Offer jobs that have no provider yet to several providers at once: the first who accepts gets the job. You send offers from the operations calendar, and providers answer by e-mail, in TourTask or in the TourTask Crew app.
Send a work offer
- 1
Pick a kind of job
On the operations calendar, click Work offers at the top right and choose a kind of job, such as Guide. Its number counts the jobs you can offer in the days you see.
- 2
Add the providers
In the Work offer dialog, add people with Add a person to the offer, or vehicles with Add a vehicle to the offer. Click Done.
- 3
Choose the jobs
Each job you can offer now shows Add to offer. Click it to add the job, or, with several providers, pick one of them or Send to all. The button beside a kind of job adds all of them at once.
- 4
Set the terms
Choose the Offered price and the switches beside it (below).
- 5
Review and send
Click Send work offers, check each provider's jobs and prices, and click Send.
| Setting | What it does |
|---|---|
| Offered price | Standard rate, then calendar cost offers the provider's standard fee for the job, or else its cost on the calendar. Calendar cost only offers the calendar cost. |
| Show prices to providers | When off, providers see no prices until a job is theirs. |
| Apply standard rates when accepted | When on, an accepted job takes the provider's standard rate as its cost. |
| Providers must accept whole bookings | A provider accepts all their jobs of one booking, or none of them. Group tours are answered job by job. |
In the review, Custom price for all jobs, or a job's Custom total price, offers another price in this offer only; Per pax makes it a price per passenger. Your next offer starts with the settings of your last one.
How providers answer
By e-mail
One e-mail per offer, with a personal link to a page where they answer without signing in.
In TourTask
Signed in, under My work offers, with the jobs of all their offers together.
In TourTask Crew
The app notifies them of each offer, and they answer in its Work offers tab (TourTask Crew).
They choose Accept or Decline for each job and click Send. An answer is final: only you can change it afterwards. The first provider who accepts a job gets it at once, and the others then see it as No longer available.
Follow the answers
An offered job shows an envelope with the number of providers who haven't answered yet; a red 0 means nobody is left to answer. Click it to open Sent to: who was asked, and how each one answered.
- Accept on their behalf gives the job to that provider, for example after a phone call.
- Delete withdraws the job from that provider.
- Resend link e-mails the provider a new link, which replaces the old one.
- Revoke link stops the link from working. A provider who signs in can still answer under My work offers.
Questions we get asked
Jobs without a provider, from today on, with no payment recorded, on bookings that aren't cancelled, and that you may edit. Work offers is greyed out when the days you see have none.
Users with the Provider role, and vehicles whose owner has it. A provider without an e-mail address gets no e-mail, but can answer in TourTask or TourTask Crew, or you accept for them.
No. Only jobs with no provider can be offered. To change who does a job, assign another provider.