Text message terms

What we send

Texts about your work for a tour operator that uses TourTask: a reminder the day before of the jobs you are assigned, the messages your operator sends you about a job, and, for an operator’s managers, a warning when a tour the next day still has nobody assigned. A reminder can include a link to the passenger list and, on a private tour, the customer’s phone number. We send no marketing.

Who receives them

The guides, drivers and other people who work a tour operator’s tours, and its managers, once the operator has entered their mobile number in TourTask with their agreement, as part of their work. TourTask never buys or rents phone numbers.

How often

How many texts you get depends on your work: usually no more than one reminder a day, plus a message whenever your operator writes to you about a job. Message and data rates may apply.

Mobile carriers are not liable for delayed or undelivered messages.

How to stop them

When a text comes from a US phone number, reply STOP to stop all texts from that number. You get one message confirming it, and no more after that. Reply START to get them again.

Wherever you are, your tour operator can switch off your reminder texts in TourTask: ask them.

Help

Reply HELP to a text from a US number for help, or write to us at info@tourtask.com. For questions about your jobs, contact your tour operator.

Your privacy

We do not share mobile numbers or text-message consent with third parties or affiliates for their marketing. Twilio (United States) and ConnectUS (Chile) deliver the texts for us. How we handle personal data is in our privacy policy.