Privacy policy for TourTask

Effective Date: 2024-10-16

Introduction

Welcome to TourTask ("TourTask SpA," "we," "us," or "our"), a company registered in Chile under RUT 77.381.727-8. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website and services, you agree to this Privacy Policy.

1. Information We Collect

   Personal Information

   • Business Registration Data: When businesses register to use our software, we collect information such as company name, email address, contact details, and any other information you voluntarily provide during registration.
   • User Accounts: For users created by businesses, we collect names, email addresses, and roles within the platform.

   Automatically Collected Information

   • Analytics Data: We use Google Analytics to track and analyze website traffic, which collects data such as IP addresses, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

   • Provide Services: To facilitate account creation, provide access to our software, and offer customer support.
   • Improve User Experience: To understand how users interact with our website and services to enhance functionality.
   • Communication: To send administrative information, updates, and respond to inquiries.

3. Data Sharing and Disclosure

   • With Your Consent: We may share information with third parties if you have given us explicit permission.
   • Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., hosting providers). These parties are obligated to maintain the confidentiality of your information.
   • Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

   • We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure.

5. Data Retention

   • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

   • Analytics Cookies: Used by Google Analytics to collect information about how visitors use our site.

7. User Rights

   • Access and Correction: You have the right to access and correct your personal information held by us.
   • Data Portability: Request a copy of your data in a structured, machine-readable format.
   • Deletion: You may request the deletion of your personal data.
   • Withdraw Consent: You can withdraw your consent to data processing at any time.

8. International Data Transfers

   • Your information may be transferred to—and maintained on—computers located outside of your country or other governmental jurisdiction where data protection laws may differ.

9. Third-Party Links

   • Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

10. Changes to This Privacy Policy

    • We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy.

11. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    • Company Name: TourTask SpA
    • RUT: 77.381.727-8
    • Kai Tuoe s/n, Hanga Roa 2770000, Easter Island, Chile