Klarna

How to start taking Klarna payments

TourTask connects to Klarna directly — "Klarna through Klarna", not through a card processor — so you need your own Klarna merchant account. Klarna is strictly market-scoped: you sign an agreement per country, and each country sells in its own local currency only.

1. Get a Klarna merchant account

Sign up at klarna.com/business for the country your business sells in. Klarna runs a KYC review and you sign a merchant agreement for that country; to sell in further countries you add an agreement (addendum) per country later. Travel is an established Klarna vertical, but approval of each business is Klarna's decision. Once approved you get access to the Klarna merchant portal.

2. Generate API credentials

In the merchant portal open Settings and generate Klarna API credentials: a username (a UID) and a password (the API key). Production credentials come from the production portal; the playground portal issues separate test credentials that only work against Klarna's test environment. Note that Klarna disables credentials that go unused for a couple of months — a seasonal business may need to regenerate them before a new season.

3. Activate Klarna in TourTask

In TourTask go to Configuration → Payment options and add Klarna. Pick the country your Klarna agreement covers — it becomes the Klarna purchase country — and that country's local currency (Germany → EUR, the US → USD, Sweden → SEK, and so on; Klarna accepts no other combination). Paste the API username and password and press Activate. Customers then finish the payment on Klarna's hosted page in their own language, choosing whatever pay-now, pay-later or financing options Klarna offers them.